comma Chat
The pause that
understands,
Omnichannel conversational agent — WhatsApp, web, in-app — in under 5 seconds.
50 WhatsApp messages. Your team overwhelmed. comma handles them all.
Retail & E-commerce focus
A customer who messages expects an instant reply,
In retail, every unanswered message is a lost sale. comma Chat handles the volume — stock questions, order tracking, opening hours — and never leaves a customer without a reply.
Omnichannel
WhatsApp, web, in-app, SMS
<5s response
Even at peak hours
Contextual
Integrated customer history
Smooth escalation
To a human agent when needed
Features,
Instant omnichannel responses — WhatsApp, web, in-app
Contextual understanding of complex requests
Smart escalation with conversation summary
Simultaneous handling of hundreds of conversations
No data transmitted to third-party services
Customisable tone and vocabulary
Integration with existing CRM and e-commerce tools
Detailed reports on request trends
Ready to deploy comma Chat?
Live in under 2 weeks. All your conversations centralised, all sovereign.