comma Email

The pause that
acts,

Automatic processing of incoming emails — sorting, qualification, reply or escalation.

200 emails a day. comma sorts, qualifies, and replies — in real time.

The 4-step process,

01

Receive

comma receives every incoming email in real time.

02

Understand

Content, intent, and urgency are analysed.

03

Resolve

Automatic reply for standard requests.

04

Escalate

Forwarded to your teams with full context for complex cases.

Features,

Automatic sorting by intent and urgency
Personalised replies to standard requests
Detection of complex requests requiring a human
Escalation with structured context summary
Processing in multiple languages simultaneously
No email goes without an acknowledgement
Integration with professional email inboxes
Dashboard for volume and response time tracking

Ready to deploy comma Email?

Live in under 2 weeks. Your emails handled, your teams freed.

comma

The comma that makes your customer experience perfect.

Product

Industries

Company

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