How It Works

In 14 days, your organisation
will never be
the same,

No hiring. No training. No waiting. Just the comma your customer experience was missing.

The process

Two weeks, that's all.

S1

Week 1

Install, configure, connect.

  • Audit of your existing infrastructure
  • Installation of the comma platform on-premise
  • Connection to your systems — bookings, CRM, messaging
  • Configuration of response scenarios in natural language
  • Internal testing with your teams
S2

Week 2

Your Voice, Chat, and Email agents go live.

  • Activation of Voice, Chat, and Email agents
  • Calibration of escalation flows to your teams
  • Validation on real cases with your first customers
  • Training your teams on the dashboard
  • Full go-live
J15

From day 1

Every customer gets a response. Every request is handled. Every problem, resolved.

What changes

For every industry,

Hotels & Travel

No call goes unanswered at 2 AM.

Bookings, cancellations, information — handled instantly, in the traveller's language.

Retail & Shops

A WhatsApp reply in 30 seconds, any time.

Stock, orders, hours — your customers get an answer before going to a competitor.

Banking & Services

200 emails handled per day, automatically.

Standard requests resolved, complex cases escalated with full context.

No hiring,

comma is your team. Available 24/7, no salary cost, no HR management.

No training,

Your teams keep their habits. comma adapts to your processes, not the other way around.

No waiting,

Live in 14 days. No months of deployment, no endless IT project.

14 days,
to stop losing customers.

Our team contacts you within 24 hours to build your deployment plan.

comma

The comma that makes your customer experience perfect.

Product

Industries

Company

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