How It Works
From zero to live
in
14 days,
No hiring. No months of training. No endless IT project. A dedicated team installs, configures, and goes live — you take over from day 15.
The process
Two weeks, to change everything.
Week 1
Install, configure, connect.
- Audit of your infrastructure and existing request flows
- Installation of the comma platform on your servers
- Connection to your systems — bookings, CRM, messaging, stock
- Configuration of response scenarios in natural language
- Internal testing with your teams on real cases
Week 2
Your Voice, Chat, and Email agents go live.
- Activation of Voice, Chat, and Email agents
- Calibration of escalation flows to your teams
- Validation on your first real customers
- Training your teams on the dashboard
- Full go-live — you are autonomous
From day 15
Every customer gets a response. Every request is handled. Your teams focus on what genuinely creates value.
Concrete results
What changes,
Hotels & Travel
“Zero calls unanswered — even at 3 AM.”
Bookings, cancellations, information — handled in real time, in the traveller's language, without human intervention.
Retail & Shops
“WhatsApp reply in under 30 seconds, any time.”
Stock, orders, hours — your customers get an immediate answer before going to a competitor.
Banking & Services
“70% of emails handled automatically, with full traceability.”
Standard requests resolved without intervention, complex cases escalated with structured context.
No hiring,
comma is your extra team. Available 24/7, no salary cost, no HR management.
No lengthy training,
Your teams keep their habits. comma adapts to your processes and vocabulary, not the other way around.
No waiting,
Live in 14 days. No six-month IT project — a fast, controlled go-live.
14 days,
to stop losing customers.
Our Djiboutian team contacts you within 24 hours to build your deployment plan.