Compliance guaranteed.
Customer service automated.
Financial institutions cannot risk a data breach. comma automatically handles standard requests while ensuring every interaction stays on your infrastructure — auditable, compliant, sovereign.
The reality on the ground
What you lose without comma
70 %
of customer requests are standard, repetitive questions
4×
the cost of a human agent compared to comma for the same volume
100 %
of interactions must be recorded and auditable
The solution
comma Chat + Voice for Finance
comma automatically handles standard requests (balance, transfers, products) and escalates complex cases with full context. All interactions are recorded, auditable, and stored exclusively on your infrastructure.
- Automated replies to standard requests — balance, transfers, products
- Secure escalation with structured summary for complex cases
- Full recording and auditability of all interactions
- Local financial regulatory compliance guaranteed
- Data stored exclusively on your infrastructure
70 %
of requests handled automatically
100 %
of interactions recorded and auditable
0
external data transfer
14 d
guaranteed deployment timeline
Concrete examples
What comma handles for you
"What is my account balance?"
comma queries your banking system and replies securely.
"How do I make a transfer?"
comma guides the customer step by step through your procedures.
"I lost my card."
comma initiates the immediate block and transfers to an advisor with full context.
"What are your loan rates?"
comma displays available products from your up-to-date catalogue.
"I want to dispute a transaction."
comma opens a dispute ticket and alerts your compliance team.
"Where is your nearest branch?"
comma replies with the location of your branches.
Deploy comma in your institution
Live in 14 days. Local compliance guaranteed. Data stays with you, exclusively.