50 WhatsApp messages a day.
All handled automatically.
Your customers ask questions at all hours — in Arabic, in French, on WhatsApp. Your team cannot handle everything. comma replies to each one instantly, without hiring.
The reality on the ground
What you lose without comma
50+
WhatsApp messages left unanswered every day on average
3 h
of daily manual processing for repetitive questions
40 %
of customers leave without a reply and buy elsewhere
The solution
comma Chat for Retail
comma Chat connects to your WhatsApp Business, your website, and your app. It queries your stock in real time, tracks orders, and answers every standard question — automatically, without human intervention.
- Answers all stock and availability questions in real time
- Automated order tracking, accessible 24/7 on WhatsApp
- Complaint handling and return procedure initiation
- Direct integration with WhatsApp Business and your website
- Active nights, weekends, and public holidays — no extra cost
< 5 s
response time on WhatsApp
80 %
of requests handled without human intervention
24 / 7
guaranteed availability
Concrete examples
What comma handles for you
"Do you have this product in size M?"
comma queries your stock in real time and replies instantly.
"Where is my order?"
comma checks your tracking system and provides the exact status in seconds.
"I want to return an item."
comma initiates the return process and sends step-by-step instructions.
"What are your hours this Sunday?"
comma replies from your database — up to date, at any hour.
"Is your website down?"
comma informs the customer and immediately escalates to your technical team.
"Do you have any ongoing promotions?"
comma displays active offers from your real-time catalogue.
Test comma on your WhatsApp Business
Demo in 48 hours — live in 14 days. Zero messages left unanswered.