Data Sovereignty

Your customer data,
stays with you.

comma is the only AI customer service platform that runs entirely on your own infrastructure. Your data never leaves your organisation — not to a foreign cloud, not to our servers.

Why it matters

Four concrete guarantees,

On-site hosting

The platform installs on your servers or private cloud. No data ever transits through our infrastructure.

Regulatory compliance

Local compliance requirements guaranteed. All interactions are recorded and fully auditable at any time.

Full control

You operate, control, and audit. comma is your tool — you own it.

Live in 14 days

Full installation in under two weeks on your infrastructure, following your procedures.

Direct comparison

Foreign cloud vs comma on-premise,

Cloud Solutions

comma on-premise ,

✗ Customer data stored on foreign servers

✓ Data processed and stored on your own infrastructure

✗ Full dependency on the vendor

✓ You operate, control, and audit at any time

✗ Risk of local regulatory non-compliance

✓ Full compliance — zero external data transfer

✗ Opaque recurring monthly cost

✓ Transparent pricing model, no surprises

✗ Months-long deployment

✓ Live in 14 days

Step-by-step deployment

14 days,

Audit

We analyse your existing infrastructure and define the architecture best suited to your context.

Installation

Deployment of the comma platform on your servers or private cloud, with no service interruption.

Configuration

Connection to your business systems (CRM, bookings, messaging) and agent customisation.

Go Live

Your agents are active. Your data has never left your organisation. Your team is trained.

Your data stays with you — guaranteed

Live in 14 days. Deployed on your infrastructure. Local compliance assured.

Your customer data,stays with you.